Cookies Policy

1. What cookies are

Cookies are small text files or similar data files that may be stored on your computer, tablet, mobile phone or another device when you visit a website. They allow a website to recognise a device, remember selected settings and support particular functions. Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information that we hold about your account or use of our services.

Jackbit Casino may also use technologies that perform a similar function, including software development kits, pixels, tags, local storage and device identifiers. In this policy, we use the word cookies to refer to cookies and these similar technologies unless a separate distinction is needed.

Some cookies are set by Jackbit Casino, while others may be set by service providers that support website functions, security, analytics or communications. These third parties may process information in accordance with their own privacy notices and applicable legal requirements. The availability and operation of particular cookies may change as the website, services and technical providers develop.

How long cookies remain on your device

Session cookies are temporary. They are generally deleted when you close your browser or end your session. Persistent cookies remain on your device for a defined period or until you delete them. The period may vary according to the purpose of the cookie, your browser settings and the way the relevant service is configured.

2. Why we use cookies

Cookies may be used for several purposes. Some are necessary for the website to operate, while others help us understand how visitors use the website or make the experience more relevant. Where consent is required by applicable law, we will request it before using non-essential cookies. Refusing optional cookies should not prevent you from accessing essential parts of the website, although some features may not work as intended.

Strictly necessary cookies

These cookies support functions that are essential for providing the website and services. They may help with account access, session management, page navigation, security controls, fraud prevention, load balancing and the processing of requests. They may also remember choices that are necessary for the website to operate. Because these cookies are needed for core functions, they may not be disabled through every preference tool.

Preference and functionality cookies

These cookies remember choices that you make, such as language, display preferences, region or other settings. They can help provide a more convenient and consistent experience when you return to the website. If you reject or delete these cookies, you may need to set your preferences again, and some optional features may be unavailable.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website, including which pages are viewed, how users move through the site and whether links or features work properly. This information may be used in aggregated or pseudonymised form to identify technical issues, improve content, enhance usability and measure website performance. Analytics information is not intended to determine the outcome of a game or to replace responsible decisions about gambling.

Security and compliance cookies

Cookies and related technologies may assist with protecting accounts, identifying unusual activity, preventing misuse, supporting age and identity checks where applicable, and meeting security and compliance obligations. These technologies may help us investigate suspected fraud, unauthorised access or activity that may breach our Terms and Conditions.

Marketing and advertising cookies

Where permitted and where you have provided any required consent, marketing cookies may help measure campaigns, limit repeated advertising, understand the effectiveness of promotional communications and show information that may be more relevant to your interests. We do not use cookies to encourage unsafe gambling. Marketing preferences can be changed through the available preference controls or your browser settings.

3. Information collected through cookies

Depending on the cookie and the service involved, information collected may include your device type, browser type, operating system, approximate location, language, pages visited, links selected, session dates and times, referral information and technical identifiers. Cookies may also record whether a page or message has been viewed and whether a particular feature has been used.

Cookie information may be combined with information provided when you create or use an account, contact us, access services or interact with the website. This can help us maintain security, remember settings, understand service performance and meet legal or operational requirements. We aim to collect and use information only for appropriate purposes and in a manner consistent with our Privacy Policy.

We may share cookie-related information with carefully selected technology, security, analytics, hosting, payment, customer support or compliance providers where this is needed to provide services or operate the website. Such providers should process information only for authorised purposes and in accordance with applicable obligations. Information may also be disclosed where required by law, to protect rights and safety, or to investigate suspected unlawful or prohibited activity.

Some service providers may process information outside Australia. Where information is transferred or accessed across borders, we take reasonable steps to support appropriate handling and protection, subject to applicable privacy requirements. Further information about personal information handling, access requests and complaints is available in our Privacy Policy.

4. Managing cookies and your choices

You may be able to manage optional cookies through the cookie banner, preference centre or other controls made available on the website. Your choices may be stored in a cookie so that the website can remember them. If you use a different browser, device or private browsing session, you may need to set your preferences again.

You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, block some or all cookies, delete existing cookies and receive a warning before a cookie is saved. Instructions vary between browsers and devices, so you should refer to the relevant provider's help information. Mobile devices may include separate controls for advertising identifiers and similar technologies.

• Blocking all cookies may affect login, account security, navigation and other essential website functions.
• Deleting cookies may remove saved preferences and may require you to repeat choices or sign in again.
• Disabling advertising cookies may not remove all advertising, but it may make advertising less relevant.
• Browser-based choices may apply only to that browser or device and may not apply to other devices you use.
• If you use multiple browsers, you may need to update the settings in each one.

Where the website provides a cookie preference tool, you can revisit it to change your choices. You may also withdraw consent for optional cookies at any time, unless a particular technology is necessary for a service you have requested. Withdrawal of consent does not affect processing that occurred before your choice was changed.

Third-party services

The website may contain links to websites, applications or services operated by third parties. Those services may use their own cookies and similar technologies. Jackbit Casino does not control third-party cookie practices, and this policy does not apply to external websites. You should review the privacy and cookie information provided by the relevant third party before using its service or submitting information.

Responsible use of the website

Cookies may support account and security functions, but they do not change the risks associated with gambling. Gambling should be treated as entertainment, not as a way to make money or recover losses. Only participate if you are legally permitted to do so in your location and use the responsible gambling tools and information made available through the website. If gambling stops being enjoyable or begins to cause concern, take a break and seek appropriate independent support.

5. Changes and questions

We may update this Cookies Policy when our website, services, technology or legal obligations change. The updated version will be published on this page with a revised date where appropriate. Changes may affect the types of cookies used or the purposes for which they are used. We encourage you to review this policy from time to time so that you remain informed.

If you have a question about this policy, your cookie choices or the handling of information collected through cookies, please use the customer support or contact option available on the Jackbit Casino website. Do not include unnecessary sensitive information in an enquiry. Requests relating to personal information may be handled in accordance with the procedures described in our Privacy Policy.

This policy is intended to provide general information about cookies used in connection with the website. It does not override the Terms and Conditions, Privacy Policy or any mandatory rights and protections that apply under Australian law.